Sandovich » Thu Oct 24, 2019 2:51 am wrote:I noticed that when I went to clear the recycle bin there was another EA in there which wasn't mine .
So the question is how private and secure is the VPN ?
If we need to reboot the server for whatever reason how do we go about it ? As my old service provider used to give us a control panel from where we were able to reboot the server .I want to test the auto restart .
I have only been trialling the VPS now for 3 days and so far I like it a lot .It is focused around Forex Trading which is what I want .
The support is there but I had to wait a hour or two , which in forex trading can be critical . I am still waiting for a response on a question I sent yesterday about how to reboot the server .
1.) that might of been from the initial set up, please let me know of the deletion date? secondly our servers are very secure, thats why we provide you with a strong password(instead of suggesting your own) and have rdp on another port.
2.) have you logged into the back office? the restart button should be there? if it's not we just went through a major upgrade so we are still fixing stuff. also you can request our support team to restart it for you.
3.) our support via live chat or tickets normally respond within 30 minutes, i find it very surprising that you didnt hear anything... could you check your spam or login and have a look in your back office?
hope i've covered everything.