What was the general feeling about FXCM?
Thanks
Which criminal can we use?
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rosst
- Trader
- Posts: 280
- Joined: Wed Feb 27, 2013 1:11 pm
- Location: Austin, Texas
Which criminal can we use?
They discussed several things that could happen - but still in wait and see mode. They still trade with them for now because they get better execution than their other broker - Oanda - which they like for some other reasons - they just don't trade with Oanda around news time....
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leemo
- Posts: 5
- Joined: Fri Jan 23, 2015 11:50 am
Which criminal can we use?
Thanks. I was hoping that the dealing desk brokers got burned.
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rosst
- Trader
- Posts: 280
- Joined: Wed Feb 27, 2013 1:11 pm
- Location: Austin, Texas
Which criminal can we use?
Just the opposite - they explain why...leemo » Thu Jan 29, 2015 10:20 am wrote:Thanks. I was hoping that the dealing desk brokers got burned.
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Cheeter
- Posts: 7
- Joined: Tue Aug 21, 2012 10:26 pm
Which criminal can we use?
I am in Canada and have used ATC Brokers for 5 years with no complaints at all. If you are in the US they have ATC brokers US or the UK division for Canadian clients. You need to deposit $5,000.00 but may be down to $3,000.00 now. If you trade with less you probably won't get any where and are just investing your money in entertainment,and thats ok too. I spend hundreds on a nite out and come home with nothing but a hangover. Cheeter
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AnotherBrian
Which criminal can we use?
If you have a balance over 10K you might want to think about a Canadian broker. The good is that you are protected by CIPF up to 100K (foreigners welcomed) and the bad is max leverage of 50:1
Questrade and Forex.com have Empty4 Canadian accounts. You don't have to worry about them stealing or going tits up, CIPF protects you no matter what.
Oh, I don't think they take US residents.
Questrade and Forex.com have Empty4 Canadian accounts. You don't have to worry about them stealing or going tits up, CIPF protects you no matter what.
Oh, I don't think they take US residents.
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nonsense
Investor Protection
In looking for an additional broker and I thought it would be a good idea to look at the country where the account would reside, and check the safety mechanisms for my account assets. I'm not talking about regulation but rather asset protection. I know that the US forex accounts are not protected at all if the broker goes bankrupt, as seen with the PFG theft. I also know that Canadian accounts are 100% protected and your money is refunded in full, but the allowable margin is low.
Regulation is great to have but after the things we have seen in the US, it's not what I expected, they failed to do there job without consequence. I have a GP account and that's all great. Does anyone know if there are any countries that have investor protection plans in place? Does Australia have this?
Regulation is great to have but after the things we have seen in the US, it's not what I expected, they failed to do there job without consequence. I have a GP account and that's all great. Does anyone know if there are any countries that have investor protection plans in place? Does Australia have this?
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stimpy
Which criminal can we use?
Hi just want to post my recent experiences with Axitrader.
On Friday 10th August 7am I funded my account with the UK faster payments system. This means that the funds will be in their account within 2 hours – normally an hour and Axitrader would fund the account relatively quickly – within a few hours.
On Friday 10th August at 11am I asked where the funds were and customer services said she would find out and email me back.
Friday 10th August at 2pm still nothing so I asked again and they said someone would call me back with when the funds would show in my account.
Sunday night 12th August market open in the UK 10pm – funds STILL not showing.
I spoke to customer services and they said the funds would appear at 12 midnight when they perform reconciliation.
Wake up this morning and the funds are still not in the account. This is a total farce.
I have spoken to 3 people who told me the funds would be there shortly and in each case it never happened, they simply lied to me.
No one that said they would get back to me did.
To compound this I also put this on twitter and they have tried to turn this into a marketing opportunity about their analysis service.
Over the past month I have been battling customer services to get correct information on a swap free account – a whole month was wasted because it turned out their information they had sent was incorrect.
Their frontline do not know what they are doing – it appears to be filled with people with very little experience in how the company operates and how to do customer service.
Axitrader have gone downhill considerably.
Use someone else like Dukas, Oanda or Bully Pepperstone.
On Friday 10th August 7am I funded my account with the UK faster payments system. This means that the funds will be in their account within 2 hours – normally an hour and Axitrader would fund the account relatively quickly – within a few hours.
On Friday 10th August at 11am I asked where the funds were and customer services said she would find out and email me back.
Friday 10th August at 2pm still nothing so I asked again and they said someone would call me back with when the funds would show in my account.
Sunday night 12th August market open in the UK 10pm – funds STILL not showing.
I spoke to customer services and they said the funds would appear at 12 midnight when they perform reconciliation.
Wake up this morning and the funds are still not in the account. This is a total farce.
I have spoken to 3 people who told me the funds would be there shortly and in each case it never happened, they simply lied to me.
No one that said they would get back to me did.
To compound this I also put this on twitter and they have tried to turn this into a marketing opportunity about their analysis service.
Over the past month I have been battling customer services to get correct information on a swap free account – a whole month was wasted because it turned out their information they had sent was incorrect.
Their frontline do not know what they are doing – it appears to be filled with people with very little experience in how the company operates and how to do customer service.
Axitrader have gone downhill considerably.
Use someone else like Dukas, Oanda or Bully Pepperstone.
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billv
- Trader
- Posts: 283
- Joined: Fri Apr 13, 2012 1:57 pm
Which criminal can we use?
What payment system is that?stimpy » Mon Aug 13, 2018 6:26 pm wrote:Hi just want to post my recent experiences with Axitrader.
On Friday 10th August 7am I funded my account with the UK faster payments system
Does it have a name?
Only a credit card payment is quick.
If the payment system you are talking about uses the banking system,
then 7am Friday UK time is 4PM Friday afternoon Australian time so bank to bank transactions might not happen and could be delayed till Monday morning.
And then it could take 1-2 more days for the funds to clear.
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stimpy
Which criminal can we use?
billv » Mon Aug 13, 2018 1:20 pm wrote:What payment system is that?stimpy » Mon Aug 13, 2018 6:26 pm wrote:Hi just want to post my recent experiences with Axitrader.
On Friday 10th August 7am I funded my account with the UK faster payments system
Does it have a name?
Only a credit card payment is quick.
If the payment system you are talking about uses the banking system,
then 7am Friday UK time is 4PM Friday afternoon Australian time so bank to bank transactions might not happen and could be delayed till Monday morning.
And then it could take 1-2 more days for the funds to clear.
Axitrader in the UK is Axitrader UK Limited - its is a registered company in the UK with 3+ million sterling client funds.
The payment was made to Axitrader UK. They use LLoyds in the UK.
A UK faster payment, as above hits them within 2 hours max. Axitrader UK had the money in their account Friday morning.
It is totally irrelevant to me in the UK what they do down in Australia when I am dealing with Axitrader UK Ltd.
This is total incompetence and delays from the Axitrader UK - if they are using the Australian operation and reconciling down into Australia they shouldn't be telling me the funds would appear when they have all fucked off down the pub on a Friday in Oz.
I spoke to 3 of them (twice friday and sunday night), each time telling me the money would be in, I would be contacted back - on all 3 occasions, what they said - never happened.
I still haven't been contacted by anyone from Axitrader to explain.
Their customer service is zero and their product knowledge on the frontline worse, turning my complaint into a marketing opportunity was the icing on the cake.