eaymon » Sat Dec 15, 2018 4:43 pm wrote:

SteveHopwood » Sat Dec 15, 2018 11:32 am wrote:Eaymon, I just logged on to find all my platforms closed and my desktop rearranged.

I cannot get two of my long-term SPB testing platforms platforms to run - Windows keeps telling me that they have stopped running.

Is there a problem?

hm... there wasn't any hardware maintenance or issues with your node.

one thing that has been a reoccurring issue with SHF clients is that TDesk uses a TON of resources to work.. and it was fine before... im wondering if your server ran out of memory as a result of that?

either way i'll investigate the windows logs and let you know.

eaymon » 15 Dec 2018, 17:43 wrote:one thing that has been a reoccurring issue with SHF clients is that TDesk uses a TON of resources to work.. and it was fine before... im wondering if your server ran out of memory as a result of that?

SteveHopwood » Sun Dec 16, 2018 8:25 pm wrote:Update: I have reinstalled SPB 50 and 500. The platforms stop working the instant I add Trade2MySQLConnector.ex4

The only way around this is to go into the default profile and delete the chart I am trying to run Trade2MySQLConnector.ex4 on.

I have re-downloaded both the EA and the library. The problem persists.

Over to you folks.

fiox » Fri Jan 04, 2019 11:01 am wrote:Hello. I report here my experience with this service, since I'm customer in the last 6 months with the plan "Ultra".

In the first 2 months the service was quite good, the speed of the vps excellent, the load with 4 Empty4 managed well, without the vps felt any effort or slowdown.

Afterwards I noticed an unexpected shutdown of the vps, that I had to restart manually.

In the last 2 months I have continued to find the vps closed, 4 or 5 times, and all the tests of the last 6 months I was running went up in smoke.

I contacted the service on December 14th, I received an answer and waited for the verifications, but I had no answer. The vps continues to close itself unexpectedly.

eaymon » Fri Jan 04, 2019 11:12 am wrote:

fiox » Fri Jan 04, 2019 11:01 am wrote:Hello. I report here my experience with this service, since I'm customer in the last 6 months with the plan "Ultra".

In the first 2 months the service was quite good, the speed of the vps excellent, the load with 4 Empty4 managed well, without the vps felt any effort or slowdown.

Afterwards I noticed an unexpected shutdown of the vps, that I had to restart manually.

In the last 2 months I have continued to find the vps closed, 4 or 5 times, and all the tests of the last 6 months I was running went up in smoke.

I contacted the service on December 14th, I received an answer and waited for the verifications, but I had no answer. The vps continues to close itself unexpectedly.

My apologies I was trying to find your query again last week to work on it. Can you pm me with your username or vps url?

There is something in your software that is causing it to crash.. its usually that we need to optimize the Empty4 clients or the server's resources are being overloaded.. once you send me your info i can have another look.

eaymon.