You can try this:uxxar » Tue Oct 21, 2014 9:35 am wrote:I was forced to update to 735 (I also never got 722). Now I can no longer log in to my accounts. There is a "common error" (status line message bottom right). I tried with 2 brokers and 5 accounts (demo and live). Same problem everywhere
I am on multi broker account: fxcm, jfd brokers, armada markets, markets AND the same probel " common error" server (en français "erreur standard") since the auto live update buid 735 !!!
I shunted firewall, authorized the iternet connection, the 443 port ...nada, same problem every where.
Please help me.
-Close platform and restart your computer
-Check your connection. If running fine, turn off router – leave for about 30 seconds and then turn back on
-Try temporarily disabling anti-virus software or internet security programs
-If you have another computer, try it on there first to see whether it is a connection or computer problem
-Make sure you have selected the correct server at Log-In. For example, if you are on the Demo account, please connect to the ‘Demo Server’
-On the right-hand corner in the bottom, click on the connection bars icon. Click ‘rescan servers’. If this does not change the server connection status, select another server centre.
I f this all will fail you must contact your broker..
Cheers
Tommaso