When I place a trade using New Order, market or pending, all I get is the Please Wait message, nothing happens so I have to click the Cancel button.
Thanks, John
Unable to place trade, live account
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The_Snowman
- Trader
- Posts: 395
- Joined: Sun Nov 27, 2011 8:24 am
- Location: Australia
Unable to place trade, live account
Unable to place trade from one account but another is fine, the broker logo is missing from the HELP, About window - any idea which file may have gone missing.
When I place a trade using New Order, market or pending, all I get is the Please Wait message, nothing happens so I have to click the Cancel button.
Thanks, John
When I place a trade using New Order, market or pending, all I get is the Please Wait message, nothing happens so I have to click the Cancel button.
Thanks, John
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Jemook
- Trader
- Posts: 1085
- Joined: Thu May 10, 2012 10:19 am
- Location: Bondi, Sydney, Australia
Re: Unable to place trade, live account
Reinstall the Empty4 and/or contact the broker.
Please note I am no longer affiliated with Global Prime. I've moved on to my next adventure with Afterprime.
Catch me here: https://www.afterprime.com
Catch me here: https://www.afterprime.com
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The_Snowman
- Trader
- Posts: 395
- Joined: Sun Nov 27, 2011 8:24 am
- Location: Australia
Re: Unable to place trade, live account
Thanks for advice, I transferred Profiles, Templates, & Indicators to another folder of same broker and all working now, not sure what I did wrong there....Jemook wrote:Reinstall the Empty4 and/or contact the broker.
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Durante
- Trader
- Posts: 26
- Joined: Wed Dec 28, 2011 11:59 am
- Location: Brisbane, Australia
Re: Unable to place trade, live account
Hey Snowman. If in case you have any further troubles and you hadn't done so already, remember to un-install the platform before re-installing. That worked for me when I had similar issues a while back